Responsibilities:
- Assist in the implementation of new tools and learning technologies
- Assist in the migration and integration of platforms
- Administer Learning Management System set up and configuration, including system settings
- Administer user access, audience targeting
- Administer content management
- Maintain platform standards guidelines
- Administer troubleshooting, ensuring the platform functions as intended
- Administer scenario analysis and system testing
- Provide technical support to users
- Create and update digital learning content using the Content Management System and other tools
- Create standards and processes for the development of bespoke content
- Ensure that new data sources are accurate and perform periodic tests to confirm the integrity of existing reporting data
- Ensure that business data needs are met through automated reporting solutions, or manual reporting
- Engage with internal and external stakeholders to gather requirements and ensure alignment
Requirements
- Relevant diploma or degree in IT, HR or related field
- A keen interest in pursuing a career in HR
Skills:
- Strong data analysis skills with proficiency in MS Excel.
- Computer literacy and well versed in using Microsoft Office tools (Word and Excel) will be advantageous
- Excellent organizational skills and attention to detail to ensure accuracy in reporting and learner management.
- Effective communication skills, both written and verbal, to interact with learners, trainers, and other stakeholders.
- Excellent analytical skills with sound judgement and problem-solving skills
- High resilience and agility with the ability to work well under pressure
- Able to work independently and have good interpersonal skill
Behaviors:
- Adhering to Principles & Values – Shows a commitment to ethical conduct, integrity and a strong sense of responsibility
- Adhering to Standards – Ensures quality and compliance in the delivery of their work
- Continual Improvement – Actively seeks opportunities to continually improve processes
- Driving & Persevering
- Entrepreneurial thinking
- Planning & Organising – Uses a structured approach to effectively manage tasks
- Presenting & Communication – Articulates ideas clearly to different audiences
